The developers and publishers of *Warhammer 40,000: Space Marine 2*, Focus Entertainment and Saber Interactive, have firmly stated that they are not aiming to transform the game into a "full live service" model following backlash from the community regarding events perceived as promoting "FOMO," or the fear of missing out.
FOMO is a strategy often employed by live service games to drive player engagement and spending on time-limited virtual items. The underlying message of such events is that players must act quickly or miss out on exclusive content forever. This approach has faced criticism for fostering an unhealthy dynamic between games and their player base. In 2021, research commissioned by the UK's GambleAware charity highlighted how games utilize psychological nudges, including the fear of missing out on limited-time items, to encourage the purchase of loot boxes.
While *Space Marine 2* does not include loot boxes, it has introduced community events designed to unlock desirable cosmetic items. These events have sparked controversy, leading some to label the game as a live service title. In response to the feedback, the developers acknowledged the negative reception and the concerns about FOMO.
In a statement addressing the community's concerns, Focus Entertainment and Saber Interactive clarified their stance:
We have noted that the Community Events have received cold feedback since we introduced them as an additional way to unlock cosmetic items. We saw that many of you mentioned FOMO generated by the events. Rest assured, we are not looking to transform Space Marine 2 into a full live service game. The items available through events WILL be available later, for everyone. We want Community Events to be a way to unlock the items in advance, for the most dedicated players, and not to be a source of frustration and stress for everyone.
However, that means we must provide a smooth experience in unlocking said items, which has not been the case so far. We deeply apologize for the trouble, and are currently working on a simplified process to unlock the items, to make the experience less constraining.
To demonstrate their commitment to improving player experience, Focus Entertainment is offering the highly sought-after emblem-less Mk VIII Errant Helmet for free to all players who link their PROS account to *Space Marine 2*. This helmet was part of the Imperial Vigil community event, which concludes on March 3 and was previously only obtainable by achieving a victory with each of the six classes in Operations Mode before the deadline.
The *Space Marine 2* community is eagerly anticipating the upcoming 7.0 update, which promises to introduce a new weapon, a new Operations map, and PvE Prestige Ranks. In response to growing frustrations over content updates, Focus and Saber have outlined their plans for the game's future development.
Since its record-breaking launch late last year, *Space Marine 2* has sold 5 million copies, making it the fastest-selling Warhammer video game to date.