Square Enix 宣布了一项新的反骚扰政策，旨在保护其员工和合作伙伴的安全。该政策明确界定了何种行为构成骚扰，并阐述了公司将如何应对此类行为。
在当今互联网高度互联的时代，针对游戏行业从业人员的威胁和骚扰事件屡见不鲜。这种行为并非Square Enix独有，一些知名案例包括对《最后生还者2》中扮演艾比的女演员的死亡威胁，以及任天堂因所谓的《喷射战士》粉丝的暴力威胁而被迫取消线下活动。如今，Square Enix 正采取措施，努力保护其员工免受类似行为的侵害。
在Square Enix 官网发布的政策中，该公司明确反对任何骚扰其员工和合作伙伴的行为，对象涵盖从支持人员到高管在内的所有员工。该政策声明，虽然Square Enix 欢迎来自粉丝和客户的反馈，但客户骚扰是不可接受的。政策详细列明了哪些行为构成骚扰，以及公司将如何应对。
Square Enix 将暴力威胁、诽谤、业务阻挠、非法入侵等行为视为骚扰。文件详细阐述了Square Enix 认为超出正常客户反馈范围的行为。如果遇到此类行为，Square Enix 保留拒绝向相关客户提供服务的权利；对于“恶意行为”，公司可能会采取法律行动或报警来保护员工。
不幸的是，对于像 Square Enix 这样的开发商来说，采取这样的措施可能已经成为必要之举。一些玩家向游戏开发行业的各种成员（包括配音演员和表演者）发送过愤怒和威胁性的信息。最近的例子包括《最终幻想14：晓月之终焉》中为武·拉玛特配音的声优塞纳·布赖尔，她因为变性人的身份而受到了一些恐同网民的强烈反弹。然而，几年前，有报道称 Square Enix 在 2018 年收到了多起针对其员工的死亡威胁，而 2019 年一起针对 Square Enix 的抽卡机制的死亡威胁导致了一次逮捕。Square Enix 也曾在 2019 年因类似于任天堂最近面临的威胁而取消了一场比赛。
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