在《Zenless Zone Zero》中，探索主要围绕着因以太腐蚀而出现怪物的空洞展开。然而，由于新艾里杜找到了一种利用和获利以太的方法，政府、公司和帮派都在试图最大限度地利用它。正因如此，一些人成为所谓的空洞掠夺者，在空洞中寻找宝藏和贵重物品。
《ZZZ》中的所有可玩角色都在一定程度上进行空洞活动，这意味着他们都拥有足够或杰出的以太资质。代理人可以与不同背景的探员建立伙伴关系，无论是空洞掠夺者、建筑公司、私人机构，还是政府和安全官员。
在封闭测试中，角色专长/角色并不存在；他们反而拥有攻击类型。然而，由于这对许多玩家来说有点令人困惑，HoYoverse 决定取消这一点，并为每个探员设定一个角色。然而，每个角色仍然拥有攻击类型，玩家可以在各个探员的属性信息中看到。
下表包含《Zenless Zone Zero》中的所有角色。
Burnice
Caesar
Ellen
Grace
Harumasa
Jane Doe
Lighter
Koleda
Lycaon
Miyabi
Nekomata
Rina
Qingyi
Soldier 11
Yanagi
Zhu Yuan
Anby
Anton
Ben
Billy
Corin
Lucy
Nicole
Piper
Seth
Soukaku玩家可以在下方查看《ZZZ》中所有即将登场角色：
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