Application Description

The CTMBuddy mobile application provides comprehensive CTM customer service features. Key functionalities include real-time monitoring of mobile data, service usage, and CTM Wi-Fi consumption. Users can conveniently manage their accounts by checking and paying bills directly within the app. The app also seamlessly integrates with the CTM Bonus Points Scheme, enabling users to view their points balance, expiry dates, available rewards, and redeem gifts. Online applications for mobile, internet, and data roaming services are readily accessible.

A convenient "TicketEasy" feature allows users to track the status of their tickets at CTM retail locations. Further functionalities include automatic CTM Wi-Fi configuration, phone and equipment maintenance status checks, detailed information on IDD, local calling, and data roaming plans, and locator services for nearby CTM stores.

For activated CTMBuddy accounts, enhanced features are available, such as usage tracking and QR code bill payment for postpaid users, remaining balance and expiry date information for prepaid users, streamlined online application processes, CTM membership details and rewards access, and CTM Wi-Fi password reset capabilities.

CTMBuddy offers several key benefits:

• Usage Monitoring: Effortlessly track mobile data, service usage, and CTM Wi-Fi consumption anytime, anywhere.
• Simplified Billing: Conveniently check and pay bills directly through the app.
• Bonus Points Management: Access and manage your CTM Bonus Points, including balance inquiries, expiry dates, and reward redemption.
• Online Service Applications: Quickly apply for mobile, internet, and data roaming services online.
• TicketEasy Functionality: Track ticket status at CTM stores with ease.
• Device Maintenance Tracking: Monitor the maintenance and repair status of your phone and equipment.

Please note: Some advanced features, including usage tracking and QR code payments for postpaid users, balance and expiry information for prepaid users, online applications, membership details, rewards access, and Wi-Fi password reset, require account activation within the CTMBuddy app.

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