Application Description

Revolutionize your remote support experience with POINTR, the Easy Remote Support App from Delta Cygni Labs. Bid farewell to complex and unreliable collaboration tools and embrace the ultimate solution designed to streamline your remote support processes. With POINTR, connecting with field technicians and technical experts in real-time has never been easier, thanks to its seamless integration of video and audio communication. This cloud-based SaaS platform, enhanced with augmented reality capabilities, facilitates direct knowledge sharing on-site, enabling faster service, improved processes, and reduced downtime. Experience the ease of remote collaboration with POINTR, your go-to tool for enhanced efficiency and cost savings. Download now and transform your remote support operations!

Features of the App:

• AR Annotations: Leverage augmented reality to enhance communication and documentation, providing on-site guidance to technicians with ease.
• Group-Call: Engage in real-time discussions with up to 5 participants, fostering collaborative problem-solving and efficient decision-making.
• Guaranteed Image Quality: Benefit from crystal-clear visuals, even with limited bandwidth, ensuring uninterrupted communication and effective troubleshooting.
• GDPR Compliance: Rest assured with POINTR's commitment to data privacy and security, fully compliant with GDPR regulations.
• External Camera Support: Enhance visual support by using external cameras, providing technicians with clearer instructions and guidance.
• Field Notes and Session Recording: Capture field notes, images, and record sessions for comprehensive collaboration and documentation, leading to improved processes and minimal downtime.

Conclusion:

Elevate your remote support capabilities with POINTR, the leading solution for industrial remote support. Say goodbye to cumbersome tools and welcome a new era of effortless collaboration with field technicians and technical experts, no matter where they are. POINTR's robust features, including AR annotations, group-calls, guaranteed image quality, GDPR compliance, external camera support, and comprehensive field notes and session recording, are designed to boost efficiency, cut costs, and enhance the overall remote support experience. Don't wait - download POINTR now and harness its full potential to transform your remote support strategy!

Communication