Application Description

Empower yourself with the ability to authenticate the quality of products with just a few taps on your phone using the BIS CARE app. By simply entering the license number, HUID number, or registration number displayed on any item, you can instantly access crucial details such as the manufacturer's name and address, the validity of the license or registration, covered varieties, included brands, and the current status of the license or registration. Don’t tolerate substandard products, misuse of marks, or misleading quality claims—report any discrepancies you encounter through the 'Complaints' feature. Register your grievances with ease, provide necessary details and supporting evidence, and receive a unique complaint number for future reference while our team works to resolve the issue.

Features of BIS CARE:

Authenticity Verification:
Quickly verify the authenticity of ISI marks, Hallmark, and CRS Registration marks on any product by entering the license number, HUID number, or registration number.

Complaints Registration:
Easily report sub-standard products, misuse of certification marks, or false advertising through the app’s dedicated 'Complaints' section.

User-Friendly Interface:
Enjoy a seamless user experience with simple registration or OTP-based login for quick and secure access when filing complaints.

Tips for Users:

Provide Evidence:
When submitting a complaint, include any relevant documentation or images to support your claim and help expedite the resolution process.

Select Complaint Type:
Choose the appropriate category from the available options to ensure your complaint reaches the correct department for timely action.

Stay Informed:
Keep your assigned complaint number handy for tracking purposes and follow up as needed to monitor the progress of your case.

Conclusion:

The BIS CARE app empowers consumers to confidently verify the authenticity of certified products and take action against violations. With its intuitive interface and efficient complaints system, it simplifies the process of reporting issues related to product quality and certification misuse. Download the app today to safeguard yourself from counterfeit goods and play an active role in upholding national quality standards.

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